Outlook 2016 cached mode not updating inbox

For example, if a user account was configured to use Cached Exchange Mode in Office Outlook 2003, Office Outlook 2007, or Outlook 2010, Cached Exchange Mode remains enabled when the user upgrades to Outlook 2013.

The default location for new or OAB files is: %userprofile%\App Data\Local\Microsoft\Outlook\Offline Address Books.

Summary: Learn about the two Exchange connectivity modes that you can use for Outlook 2013 deployments—Cached Exchange Mode and Online Mode.

Audience: IT Professionals Decide which connectivity mode, Cached Exchange Mode or Online Mode, is appropriate for your environment.

Any email messages the user drafted while offline are automatically sent when that user is back online.

If a user upgrades from an earlier version of Outlook to Outlook 2013 and you previously configured Outlook for Cached Exchange Mode, those old Cached Exchange Mode settings are automatically applied to Outlook 2013.

Here is the scenario: Executive A is a high-volume, high-density email user in a far city.

He easily sends and receives several hundred emails each day, most of them with large attachments of photos or PDFs with embedded photos.

It also insulates users from network latency and connectivity issues while they are using Outlook.

If you’re an administrator, this article tells you about Cached Exchange Mode and Online Mode and helps you decide when to deploy each.

If you decide to deploy Cached Exchange Mode, learn how to Configure Cached Exchange Mode.

Cached Exchange Mode gives your enterprise users access to their recent email messages (by default 12 months’ worth, but it can be more or less) when they are on the go and disconnected from the Exchange Server.

They can read and respond to their cached messages while offline and any new messages or responses they composed while offline are automatically sent when they are reconnected. But we can point you in the right direction if you want to learn how to turn on Cached Exchange Mode in Outlook 2013 or change how much email to keep offline.